- Allows you to provide an enhanced customer experience by enabling your account and cash customers to:
- Schedule jobs and manage their profile online or via a mobile application (iPhone or Android)
- Adjust scheduling screens to suit your customer preferences and requirements
- Receive automatic scheduling notifications by email or text for scheduled jobs / changed jobs / dispatched jobs, driver on route / arrived, job cancelled / completed etc
- Payment: use a variety of methods of payment (business account, direct debit, credit card or cash) and define the procedures for credit card notifications
Taxi and Limousine Providers Challenge
- The challenge is about how to provide updates to a customer in near real-time by offering one-hour scheduled appointments. Most companies today are still offering all-day or am/pm scheduled offerings. The solution is to provide an automated routing and scheduling optimization solution.
Delivering Game-Changing Cloud-based Scheduling Solutions
- PHP Transport provides planning, execution, and business process intelligence built on a SaaS model for taxi and limousine providers. We enable your business to achieve extraordinary real-time visibility and collaboration that supports your synchronized end-to-end business processes, improved insight, and cloud-based decision-making.
PHP Transport's Enabling Solution
- PHP Transport's dynamic scheduling solution is a complete operational and scheduling platform for taxi and limousine services that provides a robust and flexible business solution with advanced architecture, enterprise database and an extremely effective cloud-based real-time scheduling engine - enabling your business to successfully grow without the delay, difficulty and cost of expanding a costly, skilled operational team.
-
Client and Customer Benefits
-
Dispatcher Benefits
- Enables a highly efficient dispatcher scheduling process and a uniquely informed interaction with clients by enabling dispatchers to:
- Create schedules using predictive search and auto-population
- Calculate pick-up time for 'ASAP' and pre-scheduled jobs using real-time or historical traffic data
- Define company and account contacts and create notes regarding pickup and drop off delivery addresses
- Record and playback customer calls (via integration with 3rd party call management system)
- Enables a highly efficient dispatcher scheduling process and a uniquely informed interaction with clients by enabling dispatchers to:
-
Taxi and Limousine Benefits
- Ensure you have satisfied higher earning drivers by:
- Enable fair treatment of drivers and allocating jobs based on
- Driver′s waiting time
- The week′s earnings to date
- Enable fair treatment of drivers and allocating jobs based on
- Allocate the first and last job of the day with regard to their home address - therefore ensuring they can perform more jobs per day;
- Enable automatic change of status to ‘Arrived eliminating human error or delay
- Ensure you have satisfied higher earning drivers by:
-
Network Administrator Benefits
- Flexible security framework allowing the creation of user roles with a variable selection of permissions
- Simple and easy-to-use reference tables to adjust screens and field values
- Automatic checks for housekeeping and accounts management, including location and geo-fencing based records regarding waiting time entered by drivers
- Separate job notes for each customer acessible to dispatchers, Taxi Provider and drivers
Real-time Dynamic Applications and Solutions for Taxi and Limousine Service Providers
Ensure people have scheduled, quality, on-time, reliable transportation service.
While it may seem like appointment scheduling is easy, people everywhere must constantly juggle their time between searching for safe transportation and scheduling appointments.
Help People Never Miss a Scheduled Appointment Again!
- The goal of most companies and people working in the health care industry is to ensure the safety, transport and health of patients and the patient's families. The amazing advances in health care technology, pharmaceuticals and treatment procedures have had a tremendously positive impact on the health of most individuals. Whatever non-emergency medical transportation service you provide, PHP Transport can help your business grow.
Whatever service you provide, PHP Transport can help your business grow. Service Providers we have helped include:
- Non-Emergency Medical
- Private Car
- Taxi and Limousine
- Paratransit
- Mobility Managers
- Mobility Transportation
- Wheel Chair Transport
- Public Transportation
- Senior Mobility Transport
- Metro Public Transportation Planners
Collaborate
Multi-business Multi-collaborative digital marketplace network.
Communicate
Strategic relationships with users and marketplace participants.